SCP Hilo Hotel

The hotel is far from the Hilo city centre, it is recommended to have a car or a taxi. There is one restaurant just next to the hotel and some other quite near it, so if you don't really plan to stay in Hilo centre, think about this hotel. The rooms are very nice, had everything we needed, comfy beds, fridge, we were in a refurbished one, without a TV but it did not bother us and we were warned about it by the staff when checking in. Speaking about the staff, super friendly, super nice and helpful. Outside of the room was a small garden, we enjoyed our own breakfast each morning sitting right next to it. We also rented bikes - super easy. We enjoyed the 24h free coffee (best in my opinion in Big Island), we less enjoyed the one free kombucha but i's just not our taste. The airport is near but we did not noticed much of the noise, especially in the evening.

This place is always here for us! We've been between homes and had to stay here for a few nights and they made it easy to extend and showed compassion for our challenges. Next, my son got sick and they were very understanding and helpful with the mess he made, bringing extra sheets and towels when needed. Finally, I broke my leg and they so kindly gave us a handicap room near the pool so my son could swim and I wouldn't have to go far. We had a bunch of stuff in our car we had to leave in storage for a few days as well, and they were helpful with that. Everyone was so friendly and helpful.

Very close to the airport. Really friendly staff. I did not realize the sustainability efforts of the SCP brand when we booked, but this added to the good feeling of our stay. The room was clean and the beds comfortable. There was free gated parking. We spent a lot of time at the pool which had a really nice seating area and a beautiful buddha statue adding to a serene feel. I also strongly recommend the Lomilomi massage at Malama Honua Massage Therapy. We ate several meals at the restaurant next door, Coconut Grill, which had amazing food (my first time trying Lau Lau) and really beautiful local art depicting Hawaiian legends.

Check-in was super smooth and welcoming. The amenities and perks were great. Easy to find our room and the hotel location is convenient. Close to the coast and beautiful spaces to enjoy. Felt welcome, had plenty of extras, and was a good base for exploring.

Fabulous little newly updated hotel. Well done on a fantastic hotel with lots of extra details. Good value for money and the best place to stay in Hilo without a doubt which was recommended to us.